Can I Claim Compensation For Delayed Emirates Flight?
Assuming you
are traveling on an Emirates flight and after reaching the airport, you are
informed that the Emirates flight is delayed beyond 3 hours. In such cases, you
can claim compensation from Emirates for the inconvenience and loss suffered.
What Happens If I Miss my Connecting Flight Due to Emirates Flight
Disruption? If you miss the connecting flight, for the fault of Emirates,
you will be booked on the next available flight to your destination without any
extra cost. And if the flight is on the next day, Emirates will arrange for
your comfortable stay over and meals.
Emirates Delayed Flight Policy
- If the flight is
delayed by three hours or more for short-haul flights, a compensation will
be made.
- If the flight is for
four hours and more for a long-haul flight, you can claim a compensation.
- The flight that is
delayed must be of Emirates.
- You must hold a
confirmed reservation on the delayed flight.
- The passenger had
completed the check-in for the delayed flight on time unless
informed.
- You are not denied
boarding the Emirates flight due to health, security, or other reasons.
- If the flight is
delayed for five hours and more or canceled, compensation will be made on
the unused part of the ticket.
- Emirates will arrange
for booking on the next flight and take care of the passengers' well-being
till the boarding of the other flight.
- No compensation can be
claimed from Emirates if the flight is delayed for natural causes.
How do I claim compensation for Emirate's delay?
If your
scheduled flight has been delayed by Emirates for reasons in the airline’s
control and you suffer loss for the delay, you can claim compensation in any of
the following ways:
Feedback/compensation form: Emirates clearly states
that if you bear any loss due to cancellation or flight delay, compensation can
be claimed through the feedback form provided for the passengers to share their
experiences and complaints. To get to the feedback form for registering the
compensation claim:
- Reach emirates.com
- Click on the help tab
on the homepage.
- Select the feedback
form
- Select the complaint
variant of the form from the options
- Fill out and submit
the form with all the necessary details of the loss suffered due to the
delay.
- Mention the
compensation needed
- After the assessment
of the compensation form, Emirates will confirm the claim eligibility and
start processing the compensation.
Claim the compensation on call: You can
get in touch with Emirates customer service and make a claim for compensation
with a mention of the reason. Emirates customer service will immediately
provide you with the conditions under which you can register the compensation
claim and other compensation related details. After that, you can follow up with
the customer service regarding the pending status of the compensation claim.
Claim compensation by email: if you are willing to
claim compensation from Emirates for a delayed flight, you can compose an email
with complete details of the flight and the inconvenience caused due to the
delay and send the email to customer.affairs@emirates.com Emirates customer
service will get back to you in a little while with complete information on the
compensation in reference to your email.
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