Can I Claim Compensation For Delayed Emirates Flight?

Posted by Charles Lawvens
4
Dec 7, 2022
329 Views

Assuming you are traveling on an Emirates flight and after reaching the airport, you are informed that the Emirates flight is delayed beyond 3 hours. In such cases, you can claim compensation from Emirates for the inconvenience and loss suffered.

 

What Happens If I Miss my Connecting Flight Due to Emirates Flight Disruption? If you miss the connecting flight, for the fault of Emirates, you will be booked on the next available flight to your destination without any extra cost. And if the flight is on the next day, Emirates will arrange for your comfortable stay over and meals.

 

Emirates Delayed Flight Policy

 

  • If the flight is delayed by three hours or more for short-haul flights, a compensation will be made.
  • If the flight is for four hours and more for a long-haul flight, you can claim a compensation.
  • The flight that is delayed must be of Emirates.
  • You must hold a confirmed reservation on the delayed flight.
  • The passenger had completed the check-in for the delayed flight on time unless informed. 
  • You are not denied boarding the Emirates flight due to health, security, or other reasons.
  • If the flight is delayed for five hours and more or canceled, compensation will be made on the unused part of the ticket.
  • Emirates will arrange for booking on the next flight and take care of the passengers' well-being till the boarding of the other flight.
  • No compensation can be claimed from Emirates if the flight is delayed for natural causes.

 

How do I claim compensation for Emirate's delay?

 

If your scheduled flight has been delayed by Emirates for reasons in the airline’s control and you suffer loss for the delay, you can claim compensation in any of the following ways:

 

Feedback/compensation form: Emirates clearly states that if you bear any loss due to cancellation or flight delay, compensation can be claimed through the feedback form provided for the passengers to share their experiences and complaints. To get to the feedback form for registering the compensation claim:

 

  • Reach emirates.com
  • Click on the help tab on the homepage.
  • Select the feedback form 
  • Select the complaint variant of the form from the options
  • Fill out and submit the form with all the necessary details of the loss suffered due to the delay.
  • Mention the compensation needed 
  • After the assessment of the compensation form, Emirates will confirm the claim eligibility and start processing the compensation.

 

Claim the compensation on call: You can get in touch with Emirates customer service and make a claim for compensation with a mention of the reason. Emirates customer service will immediately provide you with the conditions under which you can register the compensation claim and other compensation related details. After that, you can follow up with the customer service regarding the pending status of the compensation claim.

 

Claim compensation by email: if you are willing to claim compensation from Emirates for a delayed flight, you can compose an email with complete details of the flight and the inconvenience caused due to the delay and send the email to customer.affairs@emirates.com Emirates customer service will get back to you in a little while with complete information on the compensation in reference to your email.

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