Brand Building with Sip2dial’s Voice Broadcasting Software
Brand building is important in any kind of business. Call center
business needs a strategy with advanced software to be established as a brand.
Sip2dial is one of the renowned call center software provider throughout recent
few years across the globe. Voice broadcasting software is a
must-have a system for a call center business as it allows you to reach
millions of people through voice instantly. Here is a case study about
Sip2dial’s Voice broadcasting support software and its requirement in brand
building.
Challenges
There were many challenges before Sip2dial introduced its voice
broadcasting software into the market. The main problem was that there was a
howling in contact centers about implementing extra hardware and software for
managing their callers. “We have the vision to give the right solution to our
clients by building a reliable voice broadcasting software’’ said the chief
designer of Sip2dial in 2014 while addressing a conference of CEOs in the
Philippines.
Solution
Doing a survey on call
centers
Once, John Dewey, a famous American Philosopher had well said
‘’a problem well put is half solved.” Team Sip2dial made repeated surveys
on contact centers and their issues on voice broadcasting. They mostly focused
on East Asian countries and tried to short out the issues. There were many bugs
in the existing software which was revealed by many surveys done by independent
agencies.
Preparing a roadmap to
success
After the survey was done, team Sip2dial approached many other
software providers to build a new and effective software for voice
broadcasting. Well, not much responses were received from other companies but
still, there was a howling of change among many users. It took few months to
build the new voice broadcasting software with zero bugs and advanced
features.
Results
A new era of
communicating with multitudes of people at one time had started just after the
launch of Sip2dial’s voice broadcasting software. The most amazing thing that
took place was the hike in the percentage of call centers using Sip2dial’s
products. About 23% of startups in East Asia installed the software from
Sip2dial because they had already realized the effectiveness of this software.
The voice broadcasting software of Sip2dial is now a pioneer in call center
industry. It helps small businesses to boost their productivity and establish
their brand with a little investment.
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