How to Fix QuickBooks Update Stuck: Proven Solutions

This post is for you if your QuickBooks update has stopped working! Users occasionally encounter issues, particularly when completing the update process in QB. 

Other factors, like date and time settings or Internet connection settings, may also be the cause of these problems. 

The work environment may suffer if users are unable to download the newest features and enhancements due to update problems. This post will go over the causes of QuickBooks not updating as well as effective solutions.

Many users have reported problems with the QB update, and this guide will help fix them. However, give our technicians at +1(855)-738–0359 a call if you need a quicker fix or don't want to do it yourself.

What Could Be the Cause of QuickBooks Updates Not Working?

There are a few common causes for issues with the QB update process. For your convenience, we have included a list of the main causes of QuickBooks update issues below so you can understand why they occur:

• The date and time settings on your PC are incorrect or set to another time zone

• The internet connection is not secure, and the connection settings might be misconfigured

• You have multiple QuickBooks of the same version installed on the same PC, which can cause issues while updating

• The digital signature certificate might be unverified or expired in QuickBooks.

• You are not initiating the update process in QB as an admin user

• Your QB Desktop program is not correctly installed, or the program might be damaged/corrupted 

• The QuickBooks Desktop component folder may be damaged or they may have become corrupted, which may also be the reason for the QuickBooks update stuck issue

• The .DLL and .OCX files are encountering issues, or they aren’t appropriately registered while running the updates

• These reasons create hindrances and make your QB Desktop update process unsuccessful. After knowing the potential reasons, let’s proceed to the solutions to the problem in the following section

• During the update process, the .DLL and .OCX files are either having problems or aren't properly registered

These are the factors that cause obstacles and render updating QB Desktop unsuccessful. Let's move on to the problem-solving strategies in the following section now that we are aware of the possible causes.

Practical Ways to Solve the QuickBooks Update Stuck Issue

You cannot download and install the most recent features, enhancements, and security patches as long as QuickBooks update problems exist. 

Consequently, to resolve the QuickBooks Update Stuck Issue as soon as possible, the following troubleshooting steps must be followed:

Method 1: Restore the Advanced Settings and Test The Internet Connection

Update issues are most likely related to your internet connection. You can open a browser and visit Intuit or any other secure website to verify your secure internet connection. 

For help with internet and network connection issues, get in touch with your internet service provider (ISP) if you are unable to access Intuit or any other website. 

If, on the other hand, you have no trouble accessing the aforementioned website, launch QuickBooks Desktop and adjust the internet connection configuration as follows: 

• Launch QB, then choose Internet Connection Setup from the Help menu

• When this application connects to the Internet, click Use my computer's Internet connection settings to establish a connection and then click Next

• After choosing Advanced Connection Settings, select Restore Advanced Settings under the Advanced tab

• After choosing Ok, click Done, and then update QuickBooks Desktop once more

Download the QB Desktop updates again in the following steps, and check to see if the issues and errors persist. After adjusting the advanced settings, if QuickBooks still refuses to update, proceed to the next fix.

Method 2: Verify that the Computer's Date and Time Settings are Accurate

Your computer's incorrectly set date and time is one of the reasons you won't be able to update QuickBooks. Therefore, you only need to check the date and time and make any necessary adjustments to fix the update issues in QB.

• Right-click the system clock on your desktop, then select Adjust Date/Time

• After selecting Change date and time, enter the precise time and date that the change is needed, and then click OK twice

Method 3: Open QB Tool Hub and Perform a QuickBooks Repair 

Using the QuickBooks tool hub's features in the manner described below is another method for fixing issues with the QuickBooks Desktop application:

• Before beginning the repair procedure, you must have the most recent version of QB Tool Hub (1.6.0.5) downloaded and installed on your computer

• To find and address the program problems, open the QB Tool Hub application and then select the Quick Fix My Program tool from the Program Problems section

• You must try updating QuickBooks after the tool has stopped to see if it is being delayed

Method 4: Use Windows Safe Mode to Download QB Updates

The QuickBooks update should be carried out in Safe Mode as follows if any background programs or applications are interfering with the update process:

• After completing QuickBooks, restart your computer and hit and hold the Shift key

• After the computer has restarted, choose Advanced Options by clicking Troubleshoot

• After that, select Startup Settings, click Restart, and hit F4

• Download the QuickBooks Desktop updates and select the Run tab after your computer has restarted in Safe Mode

• Additionally, choose Boot Options from the Boot tab after typing msconfig

• After deleting the Safe Boot checkmark, click Restart to get your computer to boot up in Windows Normal Mode

Additionally, let's restart the program to check if the update was successful and if the new version with the improvements and features is now available.

Also read about:- How To Fix QuickBooks Error 1904?

In conclusion

You can use the solutions to resolve the QuickBooks update stuck issue after reading this comprehensive article. These fixes will, however, function; occasionally, you might encounter update problems even after trying fixes.

Therefore, it is wise to seek professional assistance if one becomes stuck. To get prompt assistance with resolving update issues that users of the QB Desktop app are facing, you can contact our QB specialists at +1(855)-738–0359.

FAQs on QuickBooks Update Stuck

Why is my QuickBooks update stuck during installation?

• Your QuickBooks update may get stuck due to a slow internet connection, insufficient system resources, outdated Windows, or interference from third-party software like antivirus programs. Corrupt installation files can also prevent the update from completing.

How can I fix the QuickBooks update getting stuck?

• To resolve the issue, restart your system and internet connection, disable antivirus software temporarily, run QuickBooks as an administrator, and use the QuickBooks Tool Hub to fix update errors. If the problem persists, try manually updating QuickBooks.

Does internet speed affect QuickBooks updates?

• Yes, a slow or unstable internet connection can cause QuickBooks updates to get stuck. It is recommended to use a high-speed connection and ensure that no other applications are consuming excessive bandwidth during the update process.

Can a firewall or antivirus block QuickBooks updates?

• Yes, firewalls and antivirus programs can block QuickBooks updates by mistakenly identifying them as security threats. To avoid this, temporarily disable your firewall and antivirus while updating QuickBooks. You can also add QuickBooks as an exception in your security software.

How do I manually update QuickBooks if the automatic update fails?

• If automatic updates are not working, download the latest QuickBooks update from the official Intuit website. Save the file, run the installer, and follow the on-screen instructions to complete the update manually.

Why does QuickBooks freeze during an update?

• QuickBooks may freeze due to insufficient RAM, background applications consuming too many resources, or software conflicts. Closing unnecessary programs and ensuring your system meets QuickBooks’ minimum requirements can help prevent freezing during updates.

Will I lose my data if the QuickBooks update is stuck?

• No, your company data remains safe even if the update gets stuck. However, it is always a good practice to create a backup of your QuickBooks data before initiating an update to avoid any unforeseen issues.

What should I do if my QuickBooks update is stuck for hours?

• If the update has been stuck for an extended period, close QuickBooks, restart your system, and relaunch the update. If the problem persists, use the QuickBooks Install Diagnostic Tool or reinstall QuickBooks to resolve the issue.