Supports and Services an NDIS Plan Manager Does Not Provide

When you use the National Disability Insurance Scheme (NDIS), it's key to know what a plan manager does. They are providers offering assistance with your NDIS funds, making sure that services and supports are paid on time and that your budget stays in check. Still, NDIS plan managers in Gold Coast do not offer all the services or support you may need. This blog will explain the areas that fall outside the role of a plan manager.

 

By the end, you'll understand the limits of plan management and where to go for extra help. Let's look at the key services that an NDIS plan manager does not cover.

Services Offered by NDIS Plan Managers

 

Before diving into the services an NDIS plan manager in Gold Coast does not provide, it's important to first understand what their role involves. A plan manager handles the financial aspects of your NDIS plan, including:

 

• Managing your NDIS budget: They ensure your funds are spent correctly.
• Processing payments: They pay service providers on your behalf.
• Managing invoices: They check that invoices from providers are accurate before processing them.
• Providing financial reporting: Plan managers give you reports. These reports show how your funds are spent.

 

In short, an NDIS plan manager in Gold Coast takes care of the money. This lets you focus on getting the supports you need to reach your goals.

Supports and Services Not Provided by an NDIS Plan Manager

 

While a plan manager plays a big role, they do not cover everything. Their job is to help you use your NDIS funding well. However, they do not handle every task. Below are the main areas where a plan manager's services do not extend.

1. Direct Provision of Therapy or Clinical Services

 

An NDIS plan manager in Gold Coast does not provide therapy or clinical support. This includes services like:

 

• Physiotherapy
• Occupational therapy
• Speech therapy
• Psychological support

These services must come from skilled pros in each field. If you need therapy, you must find the right providers with the proper skills and experience. Plan managers can help pay for these services, but they do not offer them directly.

2. Support Coordination

Support coordination helps participants use the NDIS. It ensures they can find and arrange the supports they need. While an NDIS plan manager in Gold Coast helps with your funding, they do not provide support coordination.

 

A support coordinator can help you:

• Understand and implement your NDIS plan
• Find appropriate service providers
• Ensure that services and supports are delivered effectively

 

If you need help with understanding your plan or connecting with providers, you may need to look for a support coordinator. This is a distinct service that is separate from plan management.

3. Personal Care and Daily Living Assistance

 

Plan managers are not responsible for providing personal care services. This includes assistance with:

 

• Bathing and showering
• Dressing
• Meal preparation
• Household chores

 

These services are typically delivered by support workers or personal care assistants. The plan manager ensures that your funding covers these services and that invoices are paid, but they do not perform the tasks themselves.

4. Accommodation Support

 

Accommodation is a crucial aspect of many NDIS participants' lives. While plan managers ensure your accommodation-related expenses are paid for, they do not provide accommodation services themselves. For example:

• Supported Independent Living (SIL): This means living in a shared or private home with workers to help with daily tasks.
• Short-Term Accommodation (STA): This includes respite care or short stays in group settings for a break.

 

Accommodation support is mainly given by special service providers. You may need to work with providers who offer SIL or STA based on your needs and preferences.

5. Assistive Technology (AT) Procurement

 

NDIS plan manager in Gold Coast can help with funding and payments for assistive technology, but they do not supply or install it directly. Assistive technology might include items like:

• Wheelchairs
• Communication devices
• Hearing aids
• Home modifications

 

You must work with a provider who supplies, installs, and supports these tools. The plan manager's role is to make sure funds for buying and keeping AT are available and paid correctly.

6. Employment Supports

 

For NDIS participants looking to enter or maintain employment, employment-related services are outside the scope of a plan manager's responsibilities. Employment supports can include the following:

• Job training and placement services
• Workplace modifications
• Assistance in finding and maintaining employment

 

These services are usually provided by employment service providers. NDIS participants can access job supports under certain plan categories, but a plan manager does not offer these services themselves.

7. Accessing Community Activities or Social Participation

 

NDIS plan managers in Gold Coast do not plan or run community activities, social events, or recreational services. If you want to join a community group, social event, or recreational service like swimming, you must find providers who offer these services.

Kencho Plan Management can help with the budget for social activities, but they do not organise or lead them.

8. Legal or Advocacy Support

While NDIS plan managers in Gold Coast help you manage your plan and funding, they do not provide legal services or advocacy support. If you need assistance with:

• Navigating legal matters related to your NDIS plan
• Appealing decisions made by the NDIA
• Understanding your rights under the NDIS

 

You should engage a lawyer or an advocacy organisation that specialises in NDIS-related legal issues. Legal and advocacy support services are separate and specialised, offering services that go beyond financial management.

9. Mental Health Services

NDIS plan managers can assist in funding mental health services, but they do not provide them. Mental health supports can include:

• Psychotherapy or counselling
• Cognitive behavioural therapy (CBT)
• Psychiatric support

Final Thoughts

An NDIS plan manager is key to managing your funds. They ensure payments go through smoothly. However, they do not offer services like therapy, care, or work support. If you need help with your NDIS plan or accessing services, Kencho is here to support you. We work with participants to offer tailored solutions that meet your goals. We ensure your NDIS journey is clear and stress-free.

 

Kencho Plan Management is committed to helping NDIS participants access the best services. Reach out today to learn more about how we can help with your NDIS plan or support your specific needs.