America Online or AOL is an Internet
service provider which is based in New York and is marketed by the Verizon
Communications. With millions of customers worldwide, AOL mail is also a part
of Verizon Communications and is one of the most trusted and reliable services.
While AOL is a trustworthy company, problems are bound to arise with a customer
base so huge.
While the AOL technical support number is always there to assist you with
your problems and queries, there is always a solution that you yourself can use
to deal with any kind of problems regarding AOL mail site. Here are the 5 most
common problems faced by AOL customers and tips on how to solve them:
1)
AOL Mail Down
If your AOL Mail is down or very slow,
here are some tips to take care of it:
- Restart your computer and your WiFi
router before accessing the Mail Account.
- Access your Mail Account via a
different browser. Add the AOL mail site to your browser's trusted set of
websites.
- Clear cookies, caches, browser history
of your Web Browser and disable all pop-up blocking software.
- Temporarily disable your firewall or
other security software systems.
2)
Signing In Problems
If you can't sign in to your AOL mail
account, you have either forgotten your password or username, or your account
has potentially been hacked by an intruder. Here are a few simple tips to
follow:
-
Click the 'I forgot my Password' option in the login page of the AOL
email website.
- Verify yourself as the owner of the
mail account by choosing any one options for verification. You have three
options for verification- Verification via Recovery Phone number, Recovery
Email Address, or by answering a Security Question.
- Complete the verification process and
reset your password. Create a password using a combination of capital and small
letters as well as numbers and symbols.
If you still have any queries or face
repeated problems via signing in then immediately contact the AOL customer care number.
3)
Unable To Send Mail
If you are having problems with sending
emails from your email account, there are various troubleshooting steps that
you can take. Here are a few steps for you to follow:
- Check if your Internet or WiFi router
is working properly or not.
- Log out of your AOL email account and
restart your computer before logging in again.
- Change your default browser or update
it.
- Avoid combination of any
"AOL" in your display name as this will prevent you mail to be
delivered.
- Temporarily disable firewalls and pop
up blockers from your browser and computer.
- Call the Aol 800 Number if you still face problems when sending emails.
4)
Image Challenges When Sending Emails
Occasionally, AOL will make you answer
an Image Challenge Question before successfully sending your email as a part of
their security measures. This can happen when suspicious activity, like sending
bulk emails or signing in from unknown devices or locations, is suspected. If
you continue getting these challenges regularly or cannot send emails even
after completing these, contact the AOL
customer care number immediately as there might be serious issues with your
account.
5)
No Image for Mail Recipients
Here are a few steps to ensure that you
as well as your email recipient see the attached images in emails:
- Enable Rich Text or HTML in your Mail
settings. This will solve problems regarding viewing images in forwarded
emails.
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