How to add a new device to JAG

Posted by Venessa Liu
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Latest, many players complaint that their runescape accounts got hacked. Some players claimed some of their device has removed by uncertain reasons. Due to this reason, I want to tell you maybe your JAG has been hacked by illegal methods. JAG – Jagex Account Guardian – is used to manage runescape accounts in case of being hacked. In order to make your acc in safe, the first step to set security questions. The answers should be kept in secret and easily be recalled by yourselves. It is strongly suggested you not click suspicious links in your email box that is used as registered email address in case your security information leakage and ensure your personal computer in safe. Some links from illegal sites will bring virus or Trojan that could record your key strokes. Once someone try to hack your password or add an uncertain device into your device, you should check your email box to find whether there are emails from Jagex to ask you to confirm these operation. If you are not sure there are suspicious behaviors, you can go to Support Centre to get help.

When you need to add a device to your RS account, you should sign in your account firstly. Every time there is a new or uncertain device, you should go to your registered email box to check a verified email from Jagex. And you should check in time as the link click has time validation. Then you will be asked to answer the security questions in your email. In case of future changes and settings, setting recovery answers is especially necessary and of great significant.

Click the link in JAG, maybe it goes to your junk or spam email folder. In many cases, the email from some supplier will go to junk email box. When someone promote something to you, such as cheap rs accounts or runescape gold for sale, you should be prudent enough to click the link including in your email. Sometimes, it will lead to your runescape accounts information leakage and lose your paid rs accounts.

Before you submit the right answer, you should carefully confirm as your acc will be locked for fault answers. Then choose a name for the device you need to verify and prudently confirm the device is the right one you need. To make acc in safe, it is recommended you set validation lifetime of your device. If you set it as permanent device, it is not safe. An appropriate duration can help your acc in safe and convenient use.

In fact, once you need to log from an unregistered or unauthorized device, the security questions will be sent to your registered mail box in random order.

At any time, when you need to remove a device from your account, you should check the validation emails in one minute. Perhaps, it delays a little due to the email provider. And if the email could not be found, go to the spam folder to check in time. If you are not sure, you can require a resent email for once.

 

If you didn’t make the failed attempts, you can contact your email provider as your email account has been compromised. As maybe some players use your account to make money from runescape money. Scan your computer for any viruses hacking and reset your password in time to protect any potential uncertain threats.