How To Solve Profile Error in Nuance Dragon Software?
While trying to log into your
Nuance Dragon Software have you ever faced issues like profile error? Or have
you ever faced profile upgrade issue? If yes then at this blog you may find the
answers to all your questions.
What could be the reason behind profile error?
This error may occur in your Nuance Dragon software if a third-party
application is accessing the user profile, while Dragon NaturallySpeaking is in
the process to load the same files that contains user profile.
Another cause could be, if you have made any changes to folder
permissions.
Some instances are
as follows:
· When a user does not close
the user profile overnight, Dragon can produce a "username.lck" file.
During storing and syncing operations, it usually locks the profile.
· The Language Model Optimizer,
also known as the Dragon Acoustic Optimizer, is now in use.
· One of the profile files is
open in Windows Explorer.
· Firewall, antivirus softwares
can block the access to your user profile.
· The Dragon profile directory
is being backed up using data backup software.
· Your Dragon user profile may
be accessed or locked by other programmes or apps.
How To Solve Profile Error in Nuance Dragon Software?
How to fix the profile error?
We recommend following the instructions in the sequence shown below.
Before moving forward, try your Dragon profile after each problem step.
Step 1: Close any application, including the Windows Explorer file window, on
any machine that could be viewing this profile folder.
Step 2: Search the user profile for "username.lck" files (or any
other.lck files) and remove them. This file is normally located in the user
profile directory's "Current" folder. This directory may be found
here for Dragon Medical Practice Edition 2:
C:\ProgramData\Nuance\NaturallySpeaking12\Users
Step 3: Locate for any Dragon configuration files or folders with the extension
"ini DgnRenamed". Rename them and delete the "ini
DgnRenamed" section if any are detected. Alternatively, remove the
"ini Dgn Renamed" file if two versions of the file exist, one with
and one without the extension in question.
Hope with the help of above blog, you’ll be able to solve profile error
in your Nuance Dragon software. For more information, contact Nuance Dragon technical
support team at toll free number +1 702 430 6099. We are available 24*7 at Nuance
Dragon Helpdesk.
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