Changing Name on Your CESC Electricity Bill: A Step-by-Step Guide

Executing administrative changes such as updating the name on your electricity bill can seem overwhelming. However, for customers of Calcutta Electric Supply Corporation (CESC), the process is designed to be smooth and straightforward. Whether you're moving into a new home, experiencing changes in your marital status, or transferring responsibilities after the passing of a family member, this guide will help you efficiently change names on electricity bills.

Why Change the Name on Your Electricity Bill?

The need to update the name on your electricity bill with CESC can arise under several circumstances:

• Ownership Transfer: Essential when buying or selling a property to ensure the bill is in the rightful owner's name.

• Marriage or Divorce: Updates may be needed to reflect changes in marital status, ensuring the account reflects the current situation.

• Deceased Account Holder: It's necessary to transfer the account to a surviving family member or a legal heir to maintain continuity and clarity.

Step-by-Step Process

Gather Required Documents

Before beginning the process, collect all necessary documents to ensure a seamless transition:

• Proof of ownership or valid tenancy agreement

• Valid identity proof of the new account holder

• The latest electricity bill issued by CESC

• No Objection Certificate (NOC) from the previous owner, if applicable, especially in cases of property transfer

Visit the CESC Website

Navigate to the CESC Limited change of name in meter Portal. If you are not already registered, you will need to create an account using your customer ID and other personal details.

Fill Out the Application Form

Accurately fill out the online form with details corresponding to the documents you’ve prepared. The information provided must match the supporting documents to avoid any discrepancies that could delay the process.

Upload Documents

Upload clear and legible scanned copies of the required documents. Ensure each document is visible and correctly formatted as per the portal’s requirements.

Pay the Security Deposit

Some cases may require the payment of a maintainable security deposit. The exact amount will be indicated during the application process and can be paid online through secure payment gateways provided by CESC.

Submit the Application

Review all the details for accuracy and submit your application. Upon submission, you will receive a confirmation email containing a reference number for your records.

What Happens Next?

• Verification: CESC will conduct a thorough verification of the documents and details provided.

• Approval: Following successful verification, the name change will be officially processed.

• Notification: You will be notified through email or SMS once the name change has been finalised.

Tips for a Smooth Process

• Accuracy is Key: Double-check all filled details for accuracy before submission to prevent any errors.

• Document Validity: Ensure that all documents are up-to-date and valid as per the requirements stated by CESC.

• Keep Records: Retain a copy of your application acknowledgement and reference number. This will be useful for any follow-ups or in case of discrepancies.

Conclusion

Changing the name on your CESC electricity bill doesn’t have to be a daunting task. By following these detailed steps and preparing adequately, you can ensure the process is completed without any hitches. For additional assistance, CESC’s customer support is always ready to help, ensuring that every customer's transition is as smooth and hassle-free as possible.