Troubleshoot QuickBooks Payroll Update Errors - (Full Guide)

Posted by Devil Devis
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Jun 3, 2022
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QuickBooks Payroll is an efficient software that provides a massive platform to businesses and helps them to manage their payroll, employee, or HR services. It is filled with incredible features which have made the payroll process an easy affair. 


The QuickBooks error code 15263 mainly occurs at the time when a user tries to download the recent updates for QuickBooks Payroll. If the internet connectivity is not suitable, then there are a lot of chances for the occurrence of this error.


Reasons behind this QuickBooks error 15263

Always there could be some reason for the occurrence of QuickBooks error message 15263 and be careful about these:

  • The drivers that are installed on the device that is damaged or corrupted, then more chances of this error

  • If the windows operating system or the QuickBooks is not updated.

  • Installing recent updates from suspicious web link activates QuickBooks error code 15263.

  • A misconfigured web browser or Internet Explorer is the main reason.

  • Misalignment of settings of third-party of its antivirus programs or firewall.

  • If you used the Untrusted site for downloading

 

Methods to Troubleshoot QuickBooks payroll error 15263

Here we are mentioning the troubleshooting steps for QuickBooks payroll error 15263 which help you in solving your issues:

Solution 1: Restore Advanced settings of Internet explorer

You have to close the running QuickBooks application to start the troubleshooting process. 

  • Firstly, you have to launch an internet explorer.

  • Next, go to the menu bar in the upper right section and select tools.

  • Tap on the advanced tabs after finding the Internet options from the tools.

  • From advanced tabs, click on restore advanced settings.

Restore-advanced-settings

  • Then you have to click on OK and click on the ‘Done’ to confirm the changes.

  • Now try to update payroll.

  • Now you need to add the above files to the Windows firewall exception list:

  • Go for the windows from the keyboards.

  • You are to get a search bar along with the start menu.

  • It would be best to type ‘Windows firewall’ in the search bar.

  • From the options that appear, from them select the options windows firewall.

  • Just go to ‘Advanced settings’ from the left menu bar and tap on it.

  • It will open up the screen ‘Windows firewall’ and then the advanced security.

  • You have to make a click on ‘Inbound rules’

  • Choose the correct port after selecting the option of ‘New rule.’

QuickBooks Firewall Port Create a New Rule

  • Now press on to click ‘Next’ and make sure that TCP is selected.

  • Make sure to enter the correct port according to your version of QuickBooks because there are different ports for different years.  


Solution 2: Make Internet Explorer your default browser

All the functions of QuickBooks run if you have a stable connection to the Internet. So, it is suggested that you have to make Internet Explorer your default browser to work on QuickBooks with a fast experience

  • Firstly, launch Internet Explorer and go to gear icon or then to Internet options

  • Under the programs tab, click on “Make default.”

  • Select Apply option

 

Solution 3: Never use incorrect date and time 

System Date and Time Settings

Never use incorrect dates and times because it will affect your system directly, so set it according to the time zone.

 

Solution 4: Checking the cipher strength 

  • Open your Internet Explorer

  • Now tap on the Alt Key on the Keyboard

  • Now tap on the properties

  • Then under connection, look for the number before ‘bit encryption.’

  • If cipher strength is less than 128 bits that are the internet explorer browser is not within 18-bit encryption

 

Wrapping up

This article might help deal with QuickBooks error code 15263. But if in case you can’t deal with such issues after solutions are provided, connect with our QuickBooks error support team at 1-800-615-2347.

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