Microsoft Dynamics 365 Sales – All you need to know

The purpose of a CRM solution is to make the most of the company's sales and marketing activities and, not least, to contribute to better customer service and thus maintain and expand the relationship with existing customers. Microsoft Dynamics 365 for Sales is a cloud-based Customer Relationship Management (CRM) Software that helps your salespeople manage opportunities more effectively and gives them insight into the sales process which will improve performance. Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral.

• Predictive analytics and automated lead scoring provide the data necessary to grow your business and increase pipeline growth.
• Your team can share meeting notes, events, and create custom sales documents. Team members can coauthor documents based on their knowledge and experience.
• Rich customer profiling and complete view of customer’s buying history and preferences, or information about family members or birthdays enables salespeople to engage in meaningful conversations while delivering personalized experiences.

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