BugRem Offers Its Smart User Feedback Platform to Help Businesses and Website Owners

Posted by William Klein
8
Oct 29, 2017
598 Views

October 29, 2017 - BugRem is a smart user feedback platform that allows the chance to get feedbacks from actual customers visiting a website. The feedback can be captured in real time, and can be very assistive in the improvement of websites or business offerings. The program comes with a feedback button. Other than browsers, it can be integrated with support desks, numerous 3rd party issue trackers and various other tools such as GitHub, MailChimp and WordPress.

A very small program at less than 6kb, this lightweight script can offer website owners all the information that can be useful for their business. It automatically records all the necessary bits of information, such as the type of plug-ins and browser that are set up, the geo-location and language of the users, screen resolution and size, details about OS and browser, Full User Agent String and the navigation path of customers/website visitors.

The visual feedback tool helps customers in feedback submission and bug reporting from any type of browser, without the need for a plug-in. Customers can also add comments and highlights to screenshots, and even conceal any sensitive details. The smart screenshot engine of BugRem ensures that the screenshot received by website owners can accurately match the visuals seen by the customer who submits the feedback, including any issues about rendering information that are browser-specific.

It can also be added to websites. When a BugRem account is created, BugRem can be added to a website with the simple addition of a tiny Javascript snippet. The servers of BugRem handle the rest, without slowing down the load speed of the website.

About BugRem:
BugRem is a useful visual feedback tool that lets customers submit bug reports and feedbacks with screenshots, directly from Chrome, Firefox or any other browser without the need for any plugins.

For further information, visit http://bugrem.com/

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